Returns & Exchanges

Every piece at Elizabeth & Daniel is handcrafted especially for you after your order is placed. We don't keep finished inventory on shelves—each garland and floral piece is carefully made to order with time, attention, and quality in mind.

Because our items are custom handmade, we do not accept returns or exchanges.

We encourage you to read product descriptions carefully and review all photos before placing your order. If you have any questions about colors, sizing, or which product is right for your event, we're always happy to help before you purchase.

Order Cancellations

Need to cancel your order? We understand that plans can change.

We gladly accept cancellation requests within 24 hours of purchase. After that time, materials may have been ordered and work may have already begun, so cancellations can no longer be accepted.

If There's a Problem

Your satisfaction is important to us. If your order arrives damaged or there is an issue caused by our workmanship, please contact us within 3 days of delivery and include photos of the item and packaging. We'll work with you to make it right.

Thank you for supporting a small handmade business. Every order directly supports the time, craftsmanship, and care that goes into creating beautiful décor for life's special celebrations.